Terraglance

Privacy Policy

1. Information We Collect

1.1 Account & Authentication Data

Facebook Login: When you sign up or log in via Facebook, we receive your name, email address, and Facebook user ID.

Supabase: We use Supabase Auth to manage your account and store your authentication token securely.

1.2 Profile & Contact Details

Agent Profile: Your full name, agency (optional), WhatsApp‑format phone number, and email address (optional).

Property Submissions: Details you provide about each listing—transaction type, price, bedrooms, bathrooms, size, condition, location (area, LGA, state, street), at least one photo, and any portal link.

1.3 Usage & Device Data

Analytics: We collect usage metrics (pages viewed, submission timestamps) to improve our service.

Logs: We log IP addresses and device/browser information for security and debugging.

2. How We Use Your Information

  • Verification & Rewards: To review your property submissions, confirm accuracy, and issue your ₦300–₦500 rewards.
  • Account Management: To authenticate you via Facebook, manage your profile, and provide customer support.
  • Product Improvement: To analyze trends, identify bugs, and optimize the platform.
  • Communications: To send you status updates, verification requests, and occasional product announcements via WhatsApp or email.

3. Information Sharing & Disclosure

We will never sell your personal data. We only share as follows:

Service Providers:

  • Supabase for database hosting and authentication.
  • Facebook for login authentication (only the data you consent to share).

Legal Requirements: If required by law or to protect our rights.

4. Data Retention

We retain your profile and submission data as long as your account is active or as needed to provide the service.

You may request deletion of your account and data at any time by contacting us.

5. Security

We implement industry-standard safeguards:

  • Data encrypted in transit (TLS) and at rest.
  • Access controls and regular security audits.

However, no system is 100% secure—please protect your login credentials and report any suspicious activity to us immediately.

6. Your Rights

Depending on where you live, you may have rights to:

  • Access your personal data.
  • Correct or update your information.
  • Delete your account and data.
  • Object to certain processing (e.g., analytics).

7. Changes to This Policy

We may update this Privacy Policy. If changes are material, we'll notify you via the app or email before they take effect.

8. Contact Us

If you have questions or wish to exercise your data rights, please reach out:

Email: privacy@terraglance.com

WhatsApp: +234 803 123 4567

9. Data Deletion

To request deletion of all your personal data from our systems, please visit ourData Deletion page.

We process all deletion requests within 7 business days and will send confirmation once completed.

Thank you for trusting Terraglance. Your privacy matters to us.