Terraglance

Privacy Policy

Last updated: November 5, 2025
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This Privacy Policy explains how Terraglance (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you use our website and services.

By using terraglance.com (the “Site”) or engaging our services, you agree to the practices described in this Policy.

1Who We Are

Terraglance is operated by Terraglance Technologies Ltd, a company registered in Nigeria.

If you have questions about this Policy, you can contact us at:

Email: info@terraglance.com

Phone/WhatsApp: +234 705 174 2793

2What We Do

Terraglance provides independent research and analysis on real estate opportunities, including:

  • curated deal listings,
  • investment memos and reports,
  • introductions to developers or third parties (when requested), and
  • related advisory services.

To do this, we need to collect and process some personal information.

3Information We Collect

We may collect the following categories of information:

3.1 Information you provide directly

When you interact with us, you may provide:

  • Contact details: name, email address, phone/WhatsApp number, country of residence.
  • Profile information (optional): investment budget, preferred locations, investment goals, timelines.
  • Service-related information: details of the property or project you ask us to analyse, questions you send us, documents you choose to share.
  • Payment-related information:
    • We may collect transaction details (amounts, dates, invoice references).
    • Card/payment details are typically processed by third-party providers (e.g. Paystack, Stripe, bank), not stored by us directly (unless explicitly stated otherwise).

3.2 Information collected automatically

When you visit our Site, we may automatically collect:

  • Log data: IP address, browser type, device type, pages visited, time and date, referring/exit pages.
  • Usage data: clicks on buttons (e.g., “Request memo”, “Book call”), scroll depth, session duration.
  • Cookies and similar technologies: small data files stored on your device to remember preferences and help us understand how the Site is used.

We may use tools like Google Analytics, Google Tag Manager or similar services to help us analyse usage patterns.

4How We Use Your Information

We use your information for the following purposes:

To provide our services

  • process your requests for investment memos or analysis
  • communicate with you about a deal, memo or consultation
  • introduce you to developers or third parties (if you request it)

To respond to you

  • answer questions sent via forms, email or WhatsApp
  • send confirmations, updates or support messages

To improve our Site and services

  • understand how users interact with the Site (which pages, which buttons)
  • test and refine our product, pricing and positioning
  • monitor for abuse or unusual activity

To send you relevant updates (optional/consent-based)

  • market updates, new deal highlights, or product news
  • you can opt out at any time using the unsubscribe link or by contacting us

To comply with legal obligations

  • record-keeping for accounting, tax, and regulatory requirements
  • responding to lawful requests from authorities where required

We will not sell your personal information to third parties.

5Legal Basis (If Applicable)

Depending on your location and applicable law (e.g. NDPR, GDPR), we may rely on one or more of the following legal bases to process your data:

  • Performance of a contract: when we provide services you requested (e.g. preparing a memo).
  • Legitimate interests: to operate, secure and improve our business, to understand usage, to prevent fraud, and to communicate with existing users about related services.
  • Consent: where you explicitly opt in to certain communications or provide optional information. You may withdraw consent at any time.
  • Legal obligation: where processing is required to comply with the law.

6How We Share Your Information

We may share your information with:

Service providers (“processors”)

cloud hosting, analytics (e.g. Google Analytics), email tools, customer support tools, payment processors (e.g. Paystack/Stripe), and similar.

They process data on our behalf and are not allowed to use it for their own purposes.

Professional partners (when needed for service)

lawyers, surveyors, engineers or other professionals involved in preparing a memo or verification, only where required for your request.

In some cases, we may introduce you directly and you will have your own contract with them.

Developers or project sponsors (only when you request an introduction)

If you ask us to connect you to a developer, we may share your name, contact details and relevant deal context with them.

Legal or regulatory authorities

where required by law, court order, or to protect our rights, users, or the public.

We do not sell your personal information to marketing lists or data brokers.

7International Transfers

Our servers, tools or service providers may be located in countries outside your own, including outside Nigeria.

Where we transfer personal data across borders, we aim to:

  • use reputable providers with appropriate safeguards, and
  • take reasonable steps to protect your information in line with this Policy.

8Data Retention

We retain personal information only for as long as necessary to:

  • provide the services you requested,
  • maintain legitimate business records (e.g. invoices, basic service history), and
  • comply with legal, tax or regulatory requirements.

After that, we may:

  • delete it securely, or
  • anonymise it so it can no longer be linked to you (for analytics and historical statistics).

If you request deletion, we will also consider your request and delete or anonymise data where legally permissible (see “Your Rights” below).

9Security

We use reasonable technical and organisational measures to protect your personal information, including:

  • HTTPS encryption on the Site,
  • limited access to data on a need-to-know basis,
  • use of reputable third-party payment and infrastructure providers.

However, no method of transmission or storage is 100% secure. You use the Site and share information with us at your own risk.

We recommend that you:

  • protect access to your email and devices,
  • be cautious of unsolicited messages claiming to be from us, and
  • contact us if you suspect any unusual activity.

10Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal data, where no longer needed or where we processed it based on consent.
  • Object to certain types of processing (e.g., direct marketing).
  • Withdraw consent where processing is based on consent (this does not affect processing prior to withdrawal).

To exercise any of these rights, please contact us at:

Email: info@terraglance.com

We may need to verify your identity before fulfilling certain requests.

11Cookies & Analytics

We may use cookies and similar technologies to:

  • remember your preferences,
  • understand how visitors use our Site,
  • measure the effectiveness of content and design.

You can usually control cookies via your browser settings (block, delete, or notify). Some parts of the Site may not function properly if cookies are disabled.

If we use specific tools (e.g. Google Analytics), we may include links to their own privacy documentation in a separate cookie notice.

12Children's Privacy

Our Site and services are not directed at children under the age of 18, and we do not knowingly collect personal data from children.

If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

13Third-Party Websites

Our Site may contain links to third-party websites (e.g. developers, law firms, tools). We are not responsible for the privacy practices or content of those sites.

We encourage you to review the privacy policies of any third-party sites you visit.

14Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

If changes are material, we may also notify you by email or a notice on the Site.

Your continued use of the Site or Services after any update constitutes your acceptance of the revised Policy.

15Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal data, please contact:

Terraglance

Email: info@terraglance.com

Phone/WhatsApp: +234 705 174 2793

Questions?

If you have any questions about this Privacy Policy, please contact us at info@terraglance.com.